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Mastering Client Relations and Senior Leadership Communication


The course is a comprehensive training program designed for marketing and communications professionals at all levels, from entry-level Coordinators to experienced Vice Presidents, in both in-house and agency positions. It provides participants with the essential skills and strategies to effectively interact with clients and senior leaders within their organizations. Through interactive learning activities and real-world examples, participants will learn how to tailor their interactions, communicate with clarity and confidence, and build strong relationships to drive client satisfaction and organizational success.
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  • What's Included:

    90+ Minutes of Interactive Video!
    • 90 minutes of interactive video lessons led by industry experts
    • Engaging discussions and real-life case studies to apply your learning
    • Practical exercises and quizzes to reinforce your understanding
    • Certificate of Knowledge to showcase your newly acquired skills
  • Why take the course?

    Learn essential skills and strategies to effectively interact with clients and senior leaders. The course is designed to help learners tailor their interactions, communicate with clarity and confidence, and build strong relationships to drive client satisfaction and organizational success.

    In this course you will learn:
    • Effective communication techniques to establish trust and credibility with clients and senior leaders.
    • Tailor your communication style to meet the diverse needs and preferences of clients and senior leaders.
    • Anticipate evolving needs and proactively provide relevant solutions and support.
    • Navigate difficult conversations with empathy, diplomacy, and problem-solving skills.
    • Position yourself as a trusted advisor and resource for senior leaders and clients...and more!

      Don't miss the opportunity to sharpen your client relations and senior leader communications skills!


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Course Curiculum 

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